A topping dispenser delivered by Overbeck streamlines the bagel production at Miss Bagel and takes over a monotonous working process.

With the help from Overbeck and a new dispenser technology in the production, Miss Bagel minimises monotonous and repeated working processes. The dispenser makes the working processes more efficient and increases the production capacity of the North Zealand-based company by 35 per cent.

Miss Bagel is the first bakery that makes bagels based on original American recipes and baking techniques. Focusing on creating quality products, the company places heavy demands on its production, where more than 500,000 bagels are made every month.

“The topping of our different bagel products with seeds and cheese through a manual pressing process requires many staff resources. Therefore, we have been looking for a solution to automate the process, thus streamlining our production and taking the pressure of our staff,” Lone Kok, the owner of Miss Bagel, says and elaborates:

”But it has been far from easy to find a solution that meets our requirements. Furthermore, it should also be made in a scale that could be integrated in and precisely match our production.”

Special solution automates bagel production

Nevertheless, Miss Bagel’s need for an automated solution became reality – because the contact to Overbeck resulted in the development of a special solution. The company is now equipped with a topping dispenser incorporated into its baking plant. And this meant a definite goodbye to manual pressing.

”Up till now, bagels left a machine and fell into a dish with cheese. On each side of the dish, a person was ready to press the cheese or seeds into the bagels. This process has now been automated, meaning that we can relieve our workers from these repeated working processes and instead use our staff resources better in other places of the production,” Lone Kok says.

The implementation of the topping robot entailed a number of benefits for the bagel baker – as regards production technique as well as the working environment.

“The existing bagel machine had to be stopped manually by a worker when production went too fast for them to keep up with it. Now that the process is automated, we do not need to stop the machine at all. Consequently, we were able to increase our production capacity. Previously, we could perhaps make 2,200 bagels per hour; now we can make 3,000, depending on the type of bagel. This is actually an increase of more than 35 per cent,” Lone Kok says.

Competent and solution-minded business partner

Miss Bagel is enthusiastic about the cooperation with Overbeck, who was involved from the initial idea to the final implementation.

”We started our  cooperation with Overbeck showing them around the production; this tour was followed by a good professional dialogue about our needs. Together with Overbeck’s skilled employees, we could subsequently outline potential solutions. And they always found a lightning quick solution regardless of which problem we presented to them,” Lone Kok says, and explains the cooperation with Overbeck as utterly fantastic and extremely valuable to the company.